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Privacy Policy — Kontain Pty Ltd

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Effective date: [22 May 2026] Last updated: 22 May 2026

Kontain Pty Ltd (ABN [70 675 603]) ("Kontain", "we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, hold and disclose your personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. What personal information we collect

Depending on how you interact with us, we may collect:

  • Name and job title

  • Business email address and phone number

  • Company / organisation name

  • Information you submit via enquiry forms, LinkedIn Lead Generation Forms, or when you contact us

  • Correspondence and communications with us

  • Website usage data (see "Cookies and analytics" below)

We do not seek to collect sensitive information (as defined in the Privacy Act). Please don't send us sensitive information unless we specifically request it.

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2. How we collect it

We collect personal information:

  • Directly from you — when you fill in a form, submit a LinkedIn Lead Gen Form, email us, or speak with us

  • Through our website and analytics tools

  • From third-party platforms (e.g. LinkedIn), when you choose to share your details with us through their lead-generation features

When you submit a LinkedIn Lead Generation Form, LinkedIn shares the contact details you provide with us so we can respond to your enquiry. LinkedIn's own handling of your data is governed by LinkedIn's Privacy Policy.

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3. Why we collect it and how we use it

We use your personal information to:

  • Respond to your enquiries and provide information about our products and services

  • Provide technical sales, consulting and related services

  • Send you marketing and updates about our products, services and industry content (where permitted — see below)

  • Manage our business relationship with you

  • Improve our website and services

  • Comply with our legal obligations

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4. Direct marketing and opt-out

We may send you marketing communications (e.g. newsletters, product updates) where you have consented or where otherwise permitted by law, including the Spam Act 2003 (Cth). Every marketing email will include an unsubscribe option, and you can opt out at any time by clicking unsubscribe / emailing us. We will action opt-out requests promptly.

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5. Disclosure of your information

We may disclose your personal information to:

  • Our employees and contractors who need it to do their jobs

  • Service providers who support our business (e.g. CRM, email, hosting, analytics providers)

  • Business partners where relevant to a service you've engaged us for, with your knowledge

  • Anyone you've authorised, or where required or permitted by law

We do not sell your personal information.

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6. Overseas disclosure

Some of our service providers (e.g. website hosting, email, analytics, LinkedIn) may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs. 

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7. How we store and protect your information

We retain personal information only as long as necessary for the purposes described, or as required by law, and then take reasonable steps to destroy or de-identify it.

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8. Cookies and website analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve it. You can disable cookies in your browser settings, though some features may not work as intended.

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9. Accessing and correcting your information

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable period. There is no charge for making a request, though we may charge reasonable costs for providing access in some cases.

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10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first using the details below so we can address your concern. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC):

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11. Changes to this policy

We may update this policy from time to time. The current version will always be available on our website, with the "Last updated" date revised accordingly.

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12. Contact us

Kontain Pty Ltd Email: ben.lewis@kontainsolutions.com

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